Last week, after paying for brand-new Tesla electric cars, Southern California residents Tom Slattery, Christopher T. Lee and Clark Peterson told they were gobsmacked to find the company had charged them twice, taking tens of thousands of dollars from their bank accounts without authorization or warning, then giving them a frustrating runaround once they sought refunds.
Two other customers said they also experienced duplicate debit charges from Tesla, leaving them in distress. One of them faces overdraft fees and looming finance charges on master card bills due at the top of the month.
The cost of any new Tesla isn’t trivial. The amounts taken from their accounts ranged from $37,000, the price of a base version 2021 Tesla Model 3 sedan, to around $71,000, the price of a 2021 Tesla Model Y crossover SUV loaded with premium options. Tesla didn’t immediately reply to an invitation for comment for more information.